The Filomena

All of our feather lamp shades are very easy to clean. 

For the Classic Collection we recommend using a damp cloth to gently wipe the feathers. 

For the Rio Collection we recommend using either a vacuum cleaner or a hair dryer on a cool setting.

Alternatively, you can remove the shade, take it outside and give it a good shake. Remember that feathers are ‘designed’ to be durable and water resistant. The only danger of damage comes from putting weight on the feathers and breaking their spines.

We hope you love your Coldharbour Lights feather light shade for many, many years to come. 

Shipping

Products will be dispatched once the final payment has been received. 

All deliveries are trackable and insured for the transit from dispatch to the delivery address.

Coldharbour Lights ships globally. We aim to be transparent about costs and to streamline the import process by charging the appropriate local tax at the checkout.  All European and international deliveries may be subject to customs inspections and any unexpected extra charges will be the responsibility of the recipient.

Returns  

All made to order products are non-refundable, unless they are faulty or damaged on arrival. In the event of a return being agreed for special reasons, then the customer will cover all associated costs for a safe and insured return with all original packaging.  

If a product is broken on delivery, a refund will be offered and paid once we have received the item back. Coldharbour Lights will organise a safe return delivery in this unlikely case.